Managed Services

Expert 24/7 Management for Your Infrastructure

Focus on your business while our certified experts monitor, maintain, and optimize your infrastructure around the clock. Complete peace of mind with proactive support.

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Focus on Innovation, Not Infrastructure

Managing complex IT infrastructure requires specialized expertise and constant attention. Our managed services team handles everything from monitoring and maintenance to security and optimization, allowing your team to focus on strategic initiatives.

Reduce Operational Costs

Lower your total cost of ownership with predictable monthly pricing and reduced staffing needs.

Access Expert Knowledge

Leverage our team of certified engineers and architects without the overhead of hiring full-time staff.

Proactive Problem Prevention

Identify and resolve issues before they impact your business with 24/7 monitoring and alerts.

24/7
Expert Monitoring
15min
Avg Response
99.9%
Uptime SLA
500+
Servers Managed

Enterprise Monitoring Tools

We use industry-leading platforms and custom-built solutions to monitor, manage, and optimize your infrastructure with precision.

Prometheus

Metrics & Alerting

Grafana

Visualization

ELK Stack

Log Management

Ansible

Automation

Wazuh

Security Monitoring

Terraform

Infrastructure as Code

PagerDuty

Incident Response

Veeam

Backup Solution

Plus custom integrations with your existing tools and workflows

Request Technical Documentation

Comprehensive Management Services

Everything you need to keep your infrastructure running smoothly and securely.

24/7 Monitoring

Real-time monitoring of servers, applications, and network infrastructure with instant alerting and automated response.

Patch Management

Scheduled system updates, security patches, and software upgrades during maintenance windows with zero downtime.

Security Management

Firewall configuration, intrusion detection, vulnerability scanning, and compliance monitoring to protect your assets.

Backup & Recovery

Automated daily backups with offsite replication, regular restoration testing, and disaster recovery planning.

Performance Tuning

Continuous optimization of server performance, database queries, and application stack for maximum efficiency.

Reporting & Analytics

Detailed monthly reports on uptime, performance metrics, incidents, and capacity planning recommendations.

Proven Results for Enterprise Clients

Our managed services clients experience measurable improvements in uptime, performance, and operational efficiency. Real metrics from real customers.

47% Faster Issue Resolution

Average time to resolve critical incidents reduced from 2.1 hours to 67 minutes with proactive monitoring.

62% Cost Reduction

Clients save an average of €45,000/year compared to maintaining an in-house IT operations team.

99.97% Average Uptime

Exceeding our 99.9% SLA commitment through proactive maintenance and rapid incident response.

2,847
Incidents Prevented
Last 30 days
12min
Avg Response Time
Critical issues
500+
Servers Managed
Across all clients
4.9/5
Client Satisfaction
Based on quarterly surveys
"DATARAV's managed services transformed our operations. We went from reactive firefighting to proactive optimization."
Adrian Popescu
CTO, TechCorp Romania

Choose Your Service Level

Flexible support tiers designed to match your business requirements and budget.

Essential

$499 /month
  • 24/7 monitoring & alerting
  • Monthly patch management
  • Daily automated backups
  • Business hours support
  • Monthly reporting
Get Started
Recommended

Professional

$999 /month
  • Everything in Essential
  • 24/7 priority support
  • Proactive security monitoring
  • Performance optimization
  • Dedicated account manager
Get Started

Enterprise

Custom
  • Everything in Professional
  • Custom SLA agreements
  • Dedicated support team
  • White-glove onboarding
  • Custom integrations
Contact Sales

Simple Onboarding Process

Get started with managed services in just 5 steps. Our structured onboarding ensures a smooth transition with zero downtime.

1

Discovery & Assessment

We conduct a comprehensive audit of your current infrastructure, applications, and workflows. Our team identifies optimization opportunities and potential risks.

  • Infrastructure audit
  • Performance baseline
  • Risk assessment
Duration: 3-5 days
Output: Detailed infrastructure report and recommendations
2

Custom Plan Design

Based on our assessment, we create a tailored management plan including monitoring thresholds, automation workflows, and SLA commitments.

  • Monitoring strategy
  • Escalation procedures
  • Backup schedules
Duration: 2-3 days
Output: Comprehensive service plan and SLA document
3

Monitoring Deployment

We deploy monitoring agents, configure alerting rules, and integrate with your existing tools. All done during maintenance windows with zero impact.

  • Agent installation
  • Dashboard setup
  • Alert configuration
Duration: 1-2 days
Output: Fully monitored infrastructure with live dashboards
4

Parallel Operation

We run in parallel with your existing operations for 14 days, allowing your team to verify our monitoring accuracy and response procedures.

  • Shadow monitoring
  • Team training
  • Process verification
Duration: 14 days
Output: Validated monitoring and proven response capabilities
5

Full Handover & Go-Live

After successful parallel operation, we take full responsibility for your infrastructure management. Your dedicated team is ready 24/7.

  • Official handover
  • 24/7 coverage begins
  • Ongoing optimization
Duration: Day 1 of service
Your infrastructure is now fully managed!

Total onboarding time: 3-4 weeks from discovery to go-live

Start Your Onboarding

Let Our Experts Manage Your Infrastructure

Schedule a consultation to discuss your managed services needs and get a custom quote.

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